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PCI Compliance for Retailers from the Cloud Perspective
Looking at individual PCI requirements and how they are addressed from the cloud

One of the key drivers to IT security investment is compliance. Several industries are bound by various mandates that require certain transparencies and security features. They are designed to mitigate aspects of risk including maintaining the sacrosanctity of customer information, financial data and other proprietary information.

One such affected vertical is retail. No matter if you’re Wal-Mart or Nana’s Knitted Kittens, if you store customer information; if you process payments using customer’s credit cards, you are required by law to comply with a variety of security standards. Although there are several auditing agencies and mandating bodies, today we will concentrate on the one compliance agency that is typically applicable to every retailer-PCI.

PCI (Payment Card Industry) enforces Data Security Standards that looks to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. Now of course, not all merchants are created equal. Nana obviously doesn’t process the volume or the dollar amount of a national or even a high traffic regional retailer. However, this doesn’t let Nana off the hook. Her online shopping cart still needs to be Payment Application DSS validated (PCI compliant). She still is required to pass security audits of her network…just not as often.

But for the sake of this example, let’s assume you are a retailer who processes more than 20,000 transactions a year and the administrative burden of PCI is a real concern. In fact, it is a business necessity to maintain merchant accounts with VISA, American Express and MasterCard. And it is hugely important to keep the confidence of your customers. Fines for non-compliance aside, a breach of your network could cost millions of dollars. And that doesn’t begin to calculate the cost of customer defection through loss of trust.

Most, if not all, retailers have some sort of PCI monitoring in place. However, they are often cumbersome, expensive and resource heavy. Additionally, too many retail organizations don’t employ a compliance officer, much less a dedicated security person. This doesn’t mean these functions aren’t part of someone’s job description. Typically, they are yet another line item in a plethora of competing priorities and mission critical initiatives. In that security can be considered a cost center, the move to simply do the bare minimum to meet compliance is often an attractive alternative. Until now. Until the cloud. More specifically, a holistic enterprise security initiative deployed and managed from the cloud.

So how does cloud-based security/security-as-a-service meet the requirements of PCI while driving down costs, freeing up personnel resources and providing an easy-yet-comprehensive suite of capabilities and functions?

The easiest way to illustrate the potential is to look at the individual PCI requirements and how they are addressed from the cloud:

1. Protect Data: A cloud-based SIEM offering can accomplish the most important feature of this requirement: the ability to instantly recognize any change, intrusion or activity to your firewall IN REAL TIME. That’s the key. There isn’t the lag of looking at all the logs a week later when the damage has been done, or not being able to tell a suspicious action from a white noise false positive. Whereas many SIEM products can do just this, ones from the cloud provide the additional benefit of 7/24/365 monitoring across the entire enterprise. And, you get a scope of visibility of Fortune 500 class protection for literally pennies on the dollar.

2. No vendor-supplied defaults for system passwords and other security parameters: This process is typically enforced by an identity management protocol. The system includes a password management and synchronization feature. The overarching benefit here is SIEM and identity management are two separate functions from two separate applications. However, applying a holistic solution from the cloud gives you the additional flexibility to recognize new accounts, check device configurations and know when and where configurations have deviated from your standards including the entry of too many incorrect passwords

3. Protect cardholder data: Not only are you required to protect and store data, but ensure encryption of any transmission of that data across public networks. The application of situational awareness is  an effective means of capturing, encrypting and storing (and destroying) certain pieces of information and then providing the auditing regulatory agency with proof that your best practices are in line with internal and external policies. This is the heart of your security and should be treated as such. For instance an immediate alert can be escalated if anyone pings the server in which your data is stored and you can instantly move to block them out or allow access depending on their internally designed permissions.

4. Maintain a Vulnerability Management Program: This includes securing SaaS applications and regularly updating anti-virus software. Again the answer is in the clouds. Single sign on and web authentication can tie together all the permissible applications and provide user provisioning. What makes this especially valuable in the cloud is the speed in which connectors can be created and distributed to only those who require the application. For instance, shipping doesn’t need to see the HR applications and marketing doesn’t require access to inventory programs.

5. Implement strong access control methods: As PCI specifically says access to personal and sensitive data is on a “Business need to know,” cloud-based identity managementprovides control and creates specific provisioning on who can see what and have access to which data. It gives you the visibility and the audit reports to show who accessed what, when and from what device.  Again, the cloud version of this solution ties it together with all the other security solutions giving it true enterprise context.

6. Collect logs and applications impacted by PCI: Log management is one of the most time intensive aspects of security. Not only do the logs need to be collected, but they also need to be studied for traffic patterns, suspicious anomalies, improper or failed access and create an audit trail for card processing systems. An automated system can only do so much and most organizations don’t spend a great deal of man hours scouring millions of lines of machine code. That’s where log management from the cloud is a huge time and asset saver. Not only does it have the automation to review and categorize this code, but security-as-a-service provides the additional human expertise to piece together the situational awareness from multiple silos to give a true report of the security of the enterprise. It’s like having an expert analyst on staff without the associated costs. And of course, those logs can be archived in accordance with PCI requirements for 1 year.

PCI is just one agency with its strict set of requirements. Now imagine the cost and personnel savings  when having to comply with multiple agencies. A VP of Ops from a nationally recognized retail company told me he deals with six agencies on a regular basis. Without a holistic and centralized security approach, he would waste endless hours through redundant reporting. With the application of security centralization, 75 hours per month becomes 10. And more importantly, the degree of accuracy of the reporting is significantly better.

In the above six line items, I described four or five different solutions. That in itself can be a heavy investment...unless you look at layering in the cloud. If you are inclined, there is a growing best practice platform of unified security whereby a company can achieve all these goals by leveraging all the solutions into one single source managed from the cloud (cost-effective, enterprise-powered and compliance -ready). But, that is enough ammunition for several other blogs...so keep posted.

So if compliance is one of your banes of business, maybe it’s time you took a deeper look at the cloud.

Kevin Nikkhoo
Always PCI compliant! (HIPAA compliant too. And CIP, and SOX, GLBA and many, many others!)
www.CloudAccess.com

About Kevin Nikkhoo
With more than 32 years of experience in information technology, and an extensive and successful entrepreneurial background, Kevin Nikkhoo is the CEO of the dynamic security-as-a-service startup Cloud Access. CloudAccess is at the forefront of the latest evolution of IT asset protection--the cloud.

Kevin holds a Bachelor of Science in Computer Engineering from McGill University, Master of Computer Engineering at California State University, Los Angeles, and an MBA from the University of Southern California with emphasis in entrepreneurial studies.

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Cloud Expo - Cloud Looms Large on SYS-CON.TV


Cloud Expo 2013 East Opening Keynote by IBM
In this Cloud Expo Keynote, Danny Sabbah, CTO & General Manager, Next Generation Platform, will detail the critical architectural considerations and success factors organizations must internalize to successfully implement, optimize and innovate using next generation architectures.
Lisa Larson, Vice President of Enterprise Cloud Solutions of Rackspace Hosting Live From New York City
In the old world of IT, if you didn't have hardware capacity or the budget to buy more, your project was dead in the water. Budget constraints can leave some of the best, most creative and most ingenious innovations on the cutting room floor. It's a true dilemma for developers and innovators – why spend the time creating, when a project could be abandoned in a blink? That was the old world. In the new world of IT, developers rule. They have access to resources they can spin up instantly. A hybrid cloud ignites innovation and empowers developers to focus on what they need. A hybrid cloud blends the best of all worlds, public cloud, private cloud and dedicated servers to fit the needs of developers and offer the ideal environment for each app and workload without the constraints of a one-size-fits-all cloud.

Keynote: Driving Cloud Innovation: SSDs Change Cloud Storage Paradigm
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Many organizations want to expand upon the IaaS foundation to deliver cloud services in all forms—software, mobility, infrastructure and IT. Understanding the strategy, planning process and tools for this transformation will help catalyze changes in the way the business operates and deliver real value. Join us to learn about the new ITaaS model and how to begin the transformation.


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SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
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Top Stories for Cloud Expo 2012 East

In this CEO Power Panel at the 10th International Cloud Expo, moderated by Cloud Expo Conference Chair Jeremy Geelan, David Canellos, President and CEO of PerspecSys; Lawrence Guillory, CEO of Racemi; John Keagy, Founder, Chairman and CEO of GoGrid; Treb Ryan, Co-Founder & CEO of OpSource; Joe Weinman, Sr. VP of Cloud Services & Strategy at Telx; Jeff Newlin, Vice President and General Manager of OutSystems North America; and Darryl Brown, CMO at Appcore discussed such topics as: Is it just wishful thinking to depict the Cloud as more than just a technology solution? If not, then what concrete examples best demonstrate cloud computing as an engine of business value? ... (more)

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New York City Expo Floor Plan Revealed
Cloud Expo New York
[June 11-14, 2012]

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Introducing Big Data Expo
Introducing
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Get a jump on that rapidly evolving trend at Big Data Expo, which we are introducing in June at
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Testimonials
Cloud Expo was a fantastic event for CSS Corp - we easily exceeded our objectives for engaging with clients and prospects."
AHMAR ABBAS
SVP, Global Infrastructure Management, CSS Corp.
 
With our launch at Cloud Expo, we successfully transformed the company from a relatively unknown European player into the dominant player in the market. Our competitors were taken by surprise and just blown away. We got a huge number of really high quality leads..."
PETE MALCOLM
CEO, Abiquo
 
We were extremely pleased with Cloud Expo this year - I’d say it exceeded expectations all around. This is the same info we got from partners who attended as well. Nice job!"
MARY BASS
Director of Marketing, UnivaUD
 
Cloud Expo helps focus the debate on the critical issues at hand in effect connecting main street with the next frontier."

GREG O’CONNOR
President & CEO, Appzero


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@CloudExpo Blogs
No matter how well-built your applications are, countless issues can cause performance problems, putting the platforms they are running on under scrutiny. If you've moved to Node.js to power your applications, you may be at risk of these issues calling your choice into question. How do you identify vulnerabilities and mitigate risk to take the focus off troubleshooting the technology and back where it belongs, on innovation? There is no doubt that Node.js is one of today's leading platforms of choice for microservices and gluing tiers, connecting the heavy lifting business logic with modern o...
Yes this post is about the #Brexit, but it's about your data more importantly! As a company that has a large customer and open source user community in the EU, I thought a quick note on some considerations following the Brexit vote were in order. This is not an opinion piece, as that would seem to be casting stones at this point. The vote is done and the process will move forward as it was voted, but I do think the impacts of this decision are going to be incredibly disruptive and likely felt for a long time to come in many ways well outside the economic or political realms. There is no secto...
The Dean of the University of San Francisco School of Management, Elizabeth Davis, recently asked me to sit on a Big Data panel at the Direct Sales Association conference. I was given a 5-minute slot to “demystify” Big Data to a non-technical group of about 1,000 people; to help them understand where and how this thing called “Big Data” could help them. Well if you know me, I can barely introduce myself in 5 minutes. But this was particularly challenging for me, as I’m used to talking about Big Data with organizations with at least some level of Big Data experience or understanding (maybe the...
The data warehouse and data lake are two different types of data storage repository. The data warehouse integrates data from different sources and suits business reporting. The data lake stores raw structured and unstructured data in whatever form the data source provides. It does not require prior knowledge of the analyses you think you want to perform. A data lake is a storage repository that holds a vast amount of raw data in its native format until it is needed. While a hierarchical data warehouse stores data in files or folders, a data lake uses a flat architecture to store data.
Are you still pondering whether to integrate cloud computing services into the structure of your IT network? You are not the only one. Most IT professionals are very concerned about data security, so they aren’t that willing to switch to cloud computing solutions that easily. It’s a fact that even advanced services like Amazon’s EC2 aren’t ready to cater to all privacy needs of data-sensitive companies.
More than with previous technological (r)evolutions a side effect of cloud computing seems to be an increase in the degree of centralisation and concentration, not just within company organisations, but particularly in the wider commercial market. This is the most obvious with Software as a Service, where providers such as AirBNB, Uber, but also earlier cloud services such as LinkedIn and Google Search quickly established a ‘winner takes all’ distribution of market share and thus market power. And also in Infrastructure as a Service, we see an quickly diminishing number of suppliers still hav...
It feels like the barbarians are continually at the gate. We can’t seem to go more than a week before a new data breach is in the news, impacting potentially millions of individuals. The targets range from companies like Omni Hotels, which had been breached affecting up to 50,000 customers whose personal and credit card information was exposed, to North Carolina State University, where over 38,000 students’ personal information, including their SSNs, were at risk. As I mentioned in a recent blog ‘Internet of Things and Big Data – who owns your data?’, we have been storing our personal and cred...
Tangerine Bank in Toronto has improved end-user experiences for online banking and made data more secure across its lifecycle, speeding the delivery of a new credit card offering. We'll now learn how improving end-user experiences for online banking and making data more secure across its lifecycle has helped speed the delivery of a new credit card offering.
Clouds are typically classified into four different topologies: private, public, community and hybrid clouds. Let’s focus on hybrid clouds: what are the use cases that require this topology, what are the challenges, and who stands to benefit from the hybrid cloud trend? First off, a definition: A hybrid cloud is a topology in which more than one cloud infrastructure is utilized to solve a particular problem.
Opining about the future of AI at the recent Brilliant Minds event at Symposium Stockholm, Google Executive Chairman Eric Schmidt rejected warnings from Elon Musk and Stephen Hawking about the dangers of AI, saying, “In the case of Stephen Hawking, although a brilliant man, he’s not a computer scientist. Elon is also a brilliant man, though he too is a physicist, not a computer scientist.” This absurd dismissal of Musk and Hawking was in response to an absurd question about “the possibility of an artificial superintelligence trying to destroy mankind in the near future.” Schmidt went on to sa...
Continuous testing helps bridge the gap between developing quickly and maintaining high quality products. But to implement continuous testing, CTOs must take a strategic approach to building a testing infrastructure and toolset that empowers their team to move fast. Download our guide to laying the groundwork for a scalable continuous testing strategy.
This is part one of a two-part series of posts about using some common server storage I/O benchmark tools and workload scripts. View part II here which includes the workload scripts and where to view sample results. There are various tools and workloads for server I/O benchmark testing, validation and exercising different storage devices (or systems and appliances) such as Non-Volatile Memory (NVM) flash Solid State Devices (SSDs) or Hard Disk Drives (HDD) among others.
Enterprises and service providers are moving to cloud. Cloud providers are expanding their infrastructure, reach and ease of adoption. Users are becoming mobile, they access their information and services on their personal mobile devices first. We have seen game changers like Netflix and AirBnB become vastly successful by using the power of public cloud as their infrastructure of choice. Service providers like Microsoft, Adobe and Oracle are quickly moving their services to cloud, offering them as a SaaS subscription. So why are we seeing this new "app store" model of development, deliver...
Cloud computing has taken over the business world! With almost maniacal focus, single proprietors and Board Directors of the world's largest conglomerates see this new model as a "must do". This rapid shift is, in fact, accelerating. As Jeff Bertolucci observes in "The Shift to Cloud Services Is Happening Faster Than Expected": "According to the sixth annual Uptime Institute Data Center Industry Survey, which examines the big-picture trends shaping IT infrastructure delivery and strategy, the move to cloud services is accelerating. The Uptime Institute's February 2016 poll of more than 1,00...
The age of computers is over. You are now living in the age of intelligent processing by just about everything else. Like vacuum tubes and tape drives, desktops and laptops are on their way to becoming odd relics of a distant age, if people remember them at all. That may sound a bit extreme, but the fact is that applications are not married to any technological substrate, not even the most advanced mobile devices. That is why smart developers have already turned their attention to using JavaScript for building out next-generation technology like drone controllers, big data management tools, an...
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Past SYS-CON Events
    Cloud Expo West
cloudcomputingexpo
2011west.sys-con.com

 
    Cloud Expo East
cloudcexpo
2011east.sys-con.com

 
    Cloud Expo West
cloudcomputingexpo
2010west.sys-con.com

 
    Virtualization Expo West
virtualization
2010west.sys-con.com
    Cloud Expo Europe
cloudexpoeurope2010.
sys-con.com

 
    Cloud Expo East
cloudcomputingexpo
2010east.sys-con.com

 
    Virtualization Expo East
virtualizationconference
2010east.sys-con.com
    Cloud Expo West
cloudcomputingexpo
2009west.sys-con.com

 
    Virtualization Expo West
virtualizationconference
2009west.sys-con.com
    GovIT Expo
govitexpo.com
 
    Cloud Expo Europe
cloudexpoeurope2009.sys-con.com
 

Cloud Expo 2011 Allstar Conference Faculty

S.F.S.
Dell

Singer
NRO

Pereyra
Oracle

Ryan
OpSource

Butte
PwC

Leone
Oracle

Riley
AWS

Varia
AWS

Lye
Oracle

O'Connor
AppZero

Crandell
RightScale

Nucci
Dell Boomi

Hillier
CiRBA

Morrison
Layer 7 Tech

Robbins
NYT

Schwarz
Oracle

What The Enterprise IT World Says About Cloud Expo
 
"We had extremely positive feedback from both customers and prospects that attended the show and saw live demos of NaviSite's enterprise cloud based services."
  –William Toll
Sr. Director, Marketing & Strategic Alliances
Navisite
 


 
"More and better leads than ever expected! I have 4-6 follow ups personally."
  –Richard Wellner
Chief Scientist
Univa UD
 


 
"Good crowd, good questions. The event looked very successful."
  –Simon Crosby
CTO
Citrix Systems
 


 
"It's the largest cloud computing conference I've ever seen."
  –David Linthicum
CTO
Brick Group