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PCI Compliance for Retailers from the Cloud Perspective
Looking at individual PCI requirements and how they are addressed from the cloud

One of the key drivers to IT security investment is compliance. Several industries are bound by various mandates that require certain transparencies and security features. They are designed to mitigate aspects of risk including maintaining the sacrosanctity of customer information, financial data and other proprietary information.

One such affected vertical is retail. No matter if you’re Wal-Mart or Nana’s Knitted Kittens, if you store customer information; if you process payments using customer’s credit cards, you are required by law to comply with a variety of security standards. Although there are several auditing agencies and mandating bodies, today we will concentrate on the one compliance agency that is typically applicable to every retailer-PCI.

PCI (Payment Card Industry) enforces Data Security Standards that looks to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. Now of course, not all merchants are created equal. Nana obviously doesn’t process the volume or the dollar amount of a national or even a high traffic regional retailer. However, this doesn’t let Nana off the hook. Her online shopping cart still needs to be Payment Application DSS validated (PCI compliant). She still is required to pass security audits of her network…just not as often.

But for the sake of this example, let’s assume you are a retailer who processes more than 20,000 transactions a year and the administrative burden of PCI is a real concern. In fact, it is a business necessity to maintain merchant accounts with VISA, American Express and MasterCard. And it is hugely important to keep the confidence of your customers. Fines for non-compliance aside, a breach of your network could cost millions of dollars. And that doesn’t begin to calculate the cost of customer defection through loss of trust.

Most, if not all, retailers have some sort of PCI monitoring in place. However, they are often cumbersome, expensive and resource heavy. Additionally, too many retail organizations don’t employ a compliance officer, much less a dedicated security person. This doesn’t mean these functions aren’t part of someone’s job description. Typically, they are yet another line item in a plethora of competing priorities and mission critical initiatives. In that security can be considered a cost center, the move to simply do the bare minimum to meet compliance is often an attractive alternative. Until now. Until the cloud. More specifically, a holistic enterprise security initiative deployed and managed from the cloud.

So how does cloud-based security/security-as-a-service meet the requirements of PCI while driving down costs, freeing up personnel resources and providing an easy-yet-comprehensive suite of capabilities and functions?

The easiest way to illustrate the potential is to look at the individual PCI requirements and how they are addressed from the cloud:

1. Protect Data: A cloud-based SIEM offering can accomplish the most important feature of this requirement: the ability to instantly recognize any change, intrusion or activity to your firewall IN REAL TIME. That’s the key. There isn’t the lag of looking at all the logs a week later when the damage has been done, or not being able to tell a suspicious action from a white noise false positive. Whereas many SIEM products can do just this, ones from the cloud provide the additional benefit of 7/24/365 monitoring across the entire enterprise. And, you get a scope of visibility of Fortune 500 class protection for literally pennies on the dollar.

2. No vendor-supplied defaults for system passwords and other security parameters: This process is typically enforced by an identity management protocol. The system includes a password management and synchronization feature. The overarching benefit here is SIEM and identity management are two separate functions from two separate applications. However, applying a holistic solution from the cloud gives you the additional flexibility to recognize new accounts, check device configurations and know when and where configurations have deviated from your standards including the entry of too many incorrect passwords

3. Protect cardholder data: Not only are you required to protect and store data, but ensure encryption of any transmission of that data across public networks. The application of situational awareness is  an effective means of capturing, encrypting and storing (and destroying) certain pieces of information and then providing the auditing regulatory agency with proof that your best practices are in line with internal and external policies. This is the heart of your security and should be treated as such. For instance an immediate alert can be escalated if anyone pings the server in which your data is stored and you can instantly move to block them out or allow access depending on their internally designed permissions.

4. Maintain a Vulnerability Management Program: This includes securing SaaS applications and regularly updating anti-virus software. Again the answer is in the clouds. Single sign on and web authentication can tie together all the permissible applications and provide user provisioning. What makes this especially valuable in the cloud is the speed in which connectors can be created and distributed to only those who require the application. For instance, shipping doesn’t need to see the HR applications and marketing doesn’t require access to inventory programs.

5. Implement strong access control methods: As PCI specifically says access to personal and sensitive data is on a “Business need to know,” cloud-based identity managementprovides control and creates specific provisioning on who can see what and have access to which data. It gives you the visibility and the audit reports to show who accessed what, when and from what device.  Again, the cloud version of this solution ties it together with all the other security solutions giving it true enterprise context.

6. Collect logs and applications impacted by PCI: Log management is one of the most time intensive aspects of security. Not only do the logs need to be collected, but they also need to be studied for traffic patterns, suspicious anomalies, improper or failed access and create an audit trail for card processing systems. An automated system can only do so much and most organizations don’t spend a great deal of man hours scouring millions of lines of machine code. That’s where log management from the cloud is a huge time and asset saver. Not only does it have the automation to review and categorize this code, but security-as-a-service provides the additional human expertise to piece together the situational awareness from multiple silos to give a true report of the security of the enterprise. It’s like having an expert analyst on staff without the associated costs. And of course, those logs can be archived in accordance with PCI requirements for 1 year.

PCI is just one agency with its strict set of requirements. Now imagine the cost and personnel savings  when having to comply with multiple agencies. A VP of Ops from a nationally recognized retail company told me he deals with six agencies on a regular basis. Without a holistic and centralized security approach, he would waste endless hours through redundant reporting. With the application of security centralization, 75 hours per month becomes 10. And more importantly, the degree of accuracy of the reporting is significantly better.

In the above six line items, I described four or five different solutions. That in itself can be a heavy investment...unless you look at layering in the cloud. If you are inclined, there is a growing best practice platform of unified security whereby a company can achieve all these goals by leveraging all the solutions into one single source managed from the cloud (cost-effective, enterprise-powered and compliance -ready). But, that is enough ammunition for several other blogs...so keep posted.

So if compliance is one of your banes of business, maybe it’s time you took a deeper look at the cloud.

Kevin Nikkhoo
Always PCI compliant! (HIPAA compliant too. And CIP, and SOX, GLBA and many, many others!)
www.CloudAccess.com

About Kevin Nikkhoo
With more than 32 years of experience in information technology, and an extensive and successful entrepreneurial background, Kevin Nikkhoo is the CEO of the dynamic security-as-a-service startup Cloud Access. CloudAccess is at the forefront of the latest evolution of IT asset protection--the cloud.

Kevin holds a Bachelor of Science in Computer Engineering from McGill University, Master of Computer Engineering at California State University, Los Angeles, and an MBA from the University of Southern California with emphasis in entrepreneurial studies.

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Cloud Expo 2013 East Opening Keynote by IBM
In this Cloud Expo Keynote, Danny Sabbah, CTO & General Manager, Next Generation Platform, will detail the critical architectural considerations and success factors organizations must internalize to successfully implement, optimize and innovate using next generation architectures.
Lisa Larson, Vice President of Enterprise Cloud Solutions of Rackspace Hosting Live From New York City
In the old world of IT, if you didn't have hardware capacity or the budget to buy more, your project was dead in the water. Budget constraints can leave some of the best, most creative and most ingenious innovations on the cutting room floor. It's a true dilemma for developers and innovators – why spend the time creating, when a project could be abandoned in a blink? That was the old world. In the new world of IT, developers rule. They have access to resources they can spin up instantly. A hybrid cloud ignites innovation and empowers developers to focus on what they need. A hybrid cloud blends the best of all worlds, public cloud, private cloud and dedicated servers to fit the needs of developers and offer the ideal environment for each app and workload without the constraints of a one-size-fits-all cloud.

Keynote: Driving Cloud Innovation: SSDs Change Cloud Storage Paradigm
Cloud is a transformational shift in computing that can have a powerful effect on enterprise IT when designed correctly and used to its full potential. Join Citrix in a discussion that centers on building, connecting and empowering users with cloud services and hear examples of how enterprises are solving real-world business challenges with an architecture and solution purpose-built for the cloud.

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SYS-CON Events announced today that QTS Realty Trust, one of the nation’s largest and fastest-growing providers of data center facilities and cloud services and a leader in security and compliance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. QTS Realty Trust, Inc. (NYSE: QTS) is a leading national provider of data center solutions and fully managed services, and a leader in security and compliance...
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Top Stories for Cloud Expo 2012 East

In this CTO Power Panel at the 10th International Cloud Expo, moderated by Cloud Expo Conference Chair Jeremy Geelan, Vineet Tyagi; Head of Impetus Labs at Impetus Technologies; Darryl Brown, CMO at Appcore; Govind Rangasamy, Director of Product Management at Eucalyptus Systems; Frank Martinez, CTO of ServiceMesh; Wayne Ariola, VP of Strategy and Corporate Development at Parasoft; Bob Wicklund, Enterprise Solution Architect for McAfee Cloud and Content Security; and Ken Guiberson, CTO at EffectiveUI discussed such topics as which do you think is the most important cloud computing standard still to tackle and who should and shouldn't be using a PaaS product today, and why? ... (more)

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New York City Expo Floor Plan Revealed
Cloud Expo New York
[June 11-14, 2012]

Floor Plan Revealed


Introducing Big Data Expo
Introducing
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Get a jump on that rapidly evolving trend at Big Data Expo, which we are introducing in June at
Cloud Expo New York.

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Testimonials
Cloud Expo was a fantastic event for CSS Corp - we easily exceeded our objectives for engaging with clients and prospects."
AHMAR ABBAS
SVP, Global Infrastructure Management, CSS Corp.
 
With our launch at Cloud Expo, we successfully transformed the company from a relatively unknown European player into the dominant player in the market. Our competitors were taken by surprise and just blown away. We got a huge number of really high quality leads..."
PETE MALCOLM
CEO, Abiquo
 
We were extremely pleased with Cloud Expo this year - I’d say it exceeded expectations all around. This is the same info we got from partners who attended as well. Nice job!"
MARY BASS
Director of Marketing, UnivaUD
 
Cloud Expo helps focus the debate on the critical issues at hand in effect connecting main street with the next frontier."

GREG O’CONNOR
President & CEO, Appzero


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Senior Technologists including CIOs, CTOs, VPs of technology, IT directors and managers, network and storage managers, network engineers, enterprise architects, communications and networking specialists, directors of infrastructure Business Executives including CEOs, CMOs, CIOs, presidents, VPs, directors, business development; product and purchasing managers.


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@CloudExpo Blogs
SYS-CON Events announced today that WHOA.com, an ISO 27001 Certified secure cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. WHOA.com is a leader in next-generation, ISO 27001 Certified secure cloud solutions. WHOA.com offers a comprehensive portfolio of best-in-class cloud services for business including Infrastructure as a Service (IaaS), Secure Cloud Desktop, Cloud Storage, Disaster Recovery, Integrated Applications and Security.
Developers working with WebRTC can now build native applications for Android, archive and playback live video communications within their application, and take advantage of a range of enterprise-grade quality-enhancing features, all thanks to four new developments from TokBox which launched today. OpenTok Archiving & Playback, released today into beta, allows developers to simply add video stream recording for their live video chat applications, save the conversation into a single H.264/AAC MP4 file, and download or stream it through the player of their choice. The Android SDK for WebRTC for...
Building video calling apps is no small task. Learning about video codecs, signaling, and presence is just the beginning when it comes to implementation. At PubNub, we have partnered our technology with WebRTC to make integration fast and easy to build video chat software. Out of the box, our WebRTC Framework will power audio, video, and data communication between two browsers. Want to get an idea of what it’ll look like when you’re finished? Take a look at our live, working demo and code walk through, or watch the video below, or keep reading.
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
Disruption in the communications ecosystem is creating a market opportunity for Cloud Real-Time Communications (RTC) platforms. We expect this market to represent a $4.5 billion opportunity by 2018. Cloud RTC Platforms are cloud services that enable mobile and web developers to integrate communications into their applications with just a few lines of code. Via REST APIs and SDKs Cloud RTC Platforms enable developers to easily integrate voice, messaging and video calling into mobile and web applications supporting more contextual conversations. These tools have the potential to change in how we...
The evolution of JavaScript and HTML 5 to support a genuine component based framework (Web Components) with the necessary tools to deliver something close to a native experience including genuine realtime networking (UDP using WebRTC). HTML5 is evolving to offer built in templating support, the ability to watch objects (which will speed up Angular) and Web Components (which offer Angular Directives). The native level support will offer a massive performance boost to frameworks having to fake all these features like Polymer and Angular. It will also encourage people who are not familiar with th...
Log data provides the most granular view into what is happening across your systems, applications, and end users. Logs can show you where the issues are in real-time, and provide a historical trending view over time. Logs give you the whole picture. Today, everything must be faster. Faster releases; faster and larger backlogs; faster complaints; faster bugs. The speed and performance of the modern software delivery pipeline brings a new set of challenges. How do you keep up? There really is only one option - automation and measurement. You need a method for automatically collecting data abou...
Even though Apple and Microsoft haven’t commented on the new open source technology which delivers high quality audio and video capabilities to desktop and mobile browsers, major carriers such as AT&T and Telefónica, leading infrastructure providers like Alcatel-Lucent and Ericsson and new WebRTC application providers in likes of Teledini and NetDev are driving the technology forward. Research analyst, Sabir Rafiq comments, “WebRTC brings many opportunities; ABI Research believes major trends will start to form within the enterprise market with WebRTC. Companies will be willing to implement t...
2015 is the 10th birthday of Ruby on Rails (or simply called Rails), the popular open source web application framework that uses the Ruby programming language. Ever since Rails burst on the scene a decade ago it has continued to scale up as an elegant way to build dynamic websites quickly and efficiently. Rails has garnered a strong following, especially among tech startups. In fact, some of the best known firms out there are using the framework to build their sites. Examples of elegant sites built on Rails are Groupon, Airbnb, and Bloomberg.
iot clipping”Things” and the applications/services that support them are changing the way we live. Wearables in the sports and health sectors will grow to nearly 170 million devices by 2017 — an annual growth rate of 41 percent. Specific to the enterprise, if you thought the Bring Your Own Device (BYOD) craze was a headache, just wait until button cameras, smart watches, fitness trackers, and connected glasses are a daily occurrence in the office. Workplace wearables will be a huge challenge in the coming years as more devices, clothing and pretty much any ‘thing’ with a chip or sensor become ...
Ariba today announced innovations to its cloud-based applications and global business network designed to deliver a personal, contextual and increasingly mobile-first user experience for business applications consumers. Among the announcements are a newly designed user interface (UI) and a mobile app based on the SAP Fiori approach, both due to be available this summer, for Ariba's core procurement, spend management, and other line of business apps. Ariba, an SAP company, made the announcements here at the Ariba LIVE conference in Las Vegas. "This gives us a cleaner approach, more tiles, and...
For most C-level executives (and most of the rest of the planet too), the concept of ‘risk’ is generally first perceived as a negative. The notion of risk as a business positive (or a ‘business enabler’ even) is fanciful, flaky and fraught with fallibility – isn’t it? This proposition is not as feeble as it sounds and there are a number of reasons why this is so. First, let’s be essentially mathematical about this for a minute. If John Maynard Keynes, Milton Friedman, Adam Smith or (insert your favorite economics guru here) have taught us anything, it is that business should be about measure...
You would have to be living under a rock not to notice that everything’s going to the clouds, not the dogs. The cloud industry has continued to demonstrate its “sky-high” potential as intellectual property (IP) rights are becoming important in preserving competitive edges, and sky is the only limit. Is it? While intellectual property rights remain important to protect many hard-earned innovations, the news from the patent lawyers has not been as cheery. The Supreme Court’s June 2014 decision in Alice Corp. v. CLS Bank and its aftershocks rocked the tech community with the fear of declaring p...
Community is an area of great interest to me. As the evangelist for VictorOps, I’m tapped with many challenges and responsibilities. Not only do I try to provide useful guidance and feedback regarding VictorOps and DevOps best practices, but also bring together customers and partners with shared interest and excitement for what we are building to make on-call suck less. If there is a group in which one could model how to build a great community after, it’s Chef and this year’s ChefConf is a testament to that.
Change becomes the central principle of today’s enterprises, and thus business agility becomes the most important characteristic our organizations must exhibit. Agile Architecture lays out a best practice approach for achieving this agility – and thus drives and coordinates the other revolutions, as both digital and DevOps are about being able to deal with change better as well.
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Past SYS-CON Events
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cloudcomputingexpo
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    Cloud Expo West
cloudcomputingexpo
2009west.sys-con.com

 
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Cloud Expo 2011 Allstar Conference Faculty

S.F.S.
Dell

Singer
NRO

Pereyra
Oracle

Ryan
OpSource

Butte
PwC

Leone
Oracle

Riley
AWS

Varia
AWS

Lye
Oracle

O'Connor
AppZero

Crandell
RightScale

Nucci
Dell Boomi

Hillier
CiRBA

Morrison
Layer 7 Tech

Robbins
NYT

Schwarz
Oracle

What The Enterprise IT World Says About Cloud Expo
 
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  –William Toll
Sr. Director, Marketing & Strategic Alliances
Navisite
 


 
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Chief Scientist
Univa UD
 


 
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CTO
Citrix Systems
 


 
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CTO
Brick Group