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Service Concepts 101
What is a service?

The use of the term ‘Service' is somewhat overloaded. Everyone will have heard or used the terms Business Services, IT Services, Software Services, and now Cloud Services, and yet often there is much confusion and misunderstanding in their use. As my colleague David Sprott suggested in a CBDI Journal Report, "Everything is a Service" . In that report David suggested that the idea that "everything is a service" could be developed to clarify the taxonomy for Cloud Services and Services in the form of a Unified Service Model that would deliver convergence of business and IT perspectives.Consequently, I have penned a research note available on Everware-CBDI site that provides a concept model that explores the basic concepts of Service and Service-Orientation taking into account this broad perspective including Business Service, IT Services, Software Services, Cloud Services and even Human Services.

What Is a Service?
Readers will be familiar with the basic concept of a Service.  That is, where someone or something provides a Service to another.The notion that someone or something offers a Service to another introduces the concept of the Service Provider and Service Consumer as illustrated in Figure 1. A Service Provider is as its name suggests is someone or something that provides a Service. And the Service Consumer is someone or something that consumes or uses the Service.Real World Example: A logistics company provides a Goods Delivery Service. This is used by a manufacturer to ship goods to its clients.The logistics company is the Service Provider.  The manufacturer is the Service Consumer.

Figure 1: Service Consumers and Providers

Capability
The reason a Service Provider is able to provide the Service is because they possess the Capability required to do so.A Capability is the power or ability to perform some function. We may think of a person, an organization or something (a machine, or some technology) as having the Capability to perform some function. In turn the Service Provider may offer their Capability to others, in the form of a Service. Meanwhile, a Service Consumer is someone or something that requires the Capability. Hence we may understand a Service as a Capability offered by a Service Provider to a Service Consumer Real World Example: A logistics company has the Capability to deliver goods.  Therefore it is able to offer a Goods Delivery Service to others.

Figure 2: Service and Capability

Types of Service
In the real world example used so far, a logistics company provides a Goods Delivery Service to a manufacturer.This may be referred to as a Business Service, as it reflects the nature of the activity - where one business is providing its services to another. It is also normally offered on a commercial basis, and may be considered as a Business Service because business is being transacted through its use.We can think of Business Service as a particular type of Service.Other types of Service commonly used in an IT context are:

  • IT Service, where the IT department (or third party) provide a service to the business
  • Software Service, where a unit of software provides a service to another software unit
  • Cloud Service, where a Software Service is provided over a network and conforms to cloud computing principles

We can even consider a Human Service where one person provides services to another and relies upon human resources to provide the required Capability.Regardless of the type of Service, the concepts discussed so far still hold true.Whether it is a Business Service, an IT Service or a Software Service, Cloud Service, or a Human Service, they still all provide a Capability, and are all provided by a Service Provider and used by a Service Consumer.

Figure 3: Types of Service showing different forms of Service Provider and Consumer

Read the original blog entry...

About Lawrence Wilkes
Lawrence Wilkes is a consultant, author and researcher developing best practices in Service Oriented Architecture (SOA), Enterprise Architecture (EA), Application Modernization (AM), and Cloud Computing. As well as consulting to clients, Lawrence has developed education and certification programmes used by organizations and individuals the world over, as well as a knowledgebase of best practices licenced by major corporations. See the education and products pages on http://www.everware-cbdi.com

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Cloud Expo - Cloud Looms Large on SYS-CON.TV


Cloud Expo 2013 East Opening Keynote by IBM
In this Cloud Expo Keynote, Danny Sabbah, CTO & General Manager, Next Generation Platform, will detail the critical architectural considerations and success factors organizations must internalize to successfully implement, optimize and innovate using next generation architectures.
Lisa Larson, Vice President of Enterprise Cloud Solutions of Rackspace Hosting Live From New York City
In the old world of IT, if you didn't have hardware capacity or the budget to buy more, your project was dead in the water. Budget constraints can leave some of the best, most creative and most ingenious innovations on the cutting room floor. It's a true dilemma for developers and innovators – why spend the time creating, when a project could be abandoned in a blink? That was the old world. In the new world of IT, developers rule. They have access to resources they can spin up instantly. A hybrid cloud ignites innovation and empowers developers to focus on what they need. A hybrid cloud blends the best of all worlds, public cloud, private cloud and dedicated servers to fit the needs of developers and offer the ideal environment for each app and workload without the constraints of a one-size-fits-all cloud.

Keynote: Driving Cloud Innovation: SSDs Change Cloud Storage Paradigm
Cloud is a transformational shift in computing that can have a powerful effect on enterprise IT when designed correctly and used to its full potential. Join Citrix in a discussion that centers on building, connecting and empowering users with cloud services and hear examples of how enterprises are solving real-world business challenges with an architecture and solution purpose-built for the cloud.

Go Beyond IaaS to Deliver "Anything As a Service"
Many organizations want to expand upon the IaaS foundation to deliver cloud services in all forms—software, mobility, infrastructure and IT. Understanding the strategy, planning process and tools for this transformation will help catalyze changes in the way the business operates and deliver real value. Join us to learn about the new ITaaS model and how to begin the transformation.


@CloudExpo Stories
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the ...
BroadSoft on Tuesday announced that it is a recipient of the 2014 Frost & Sullivan Market Leadership Award in the Hosted/Cloud Internet Protocol (IP) Telephony market for Latin America. According to Frost & Sullivan market research, the Latin America (LATAM) hosted/cloud Internet Protocol (IP) telephony market, including integrated unified communications and collaboration (UC&C) applications, is currently experiencing a rapid growth trajectory and is expected to exhibit a tenfold rise in annual...
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada...
Modern Systems announced completion of a successful project with its new Rapid Program Modernization (eavRPMa"c) software. The eavRPMa"c technology architecturally transforms legacy applications, enabling faster feature development and reducing time-to-market for critical software updates. Working with Modern Systems, the University of California at Santa Barbara (UCSB) leveraged eavRPMa"c to transform its Student Information System from Software AG's Natural syntax to a modern application lev...
In 2015, 4.9 billion connected "things" will be in use. By 2020, Gartner forecasts this amount to be 25 billion, a 410 percent increase in just five years. How will businesses handle this rapid growth of data? Hadoop will continue to improve its technology to meet business demands, by enabling businesses to access/analyze data in real time, when and where they need it. Cloudera's Chief Technologist, Eli Collins, will discuss how Big Data is keeping up with today's data demands and how in t...
The best mobile applications are augmented by dedicated servers, the Internet and Cloud services. Mobile developers should focus on one thing: writing the next socially disruptive viral app. Thanks to the cloud, they can focus on the overall solution, not the underlying plumbing. From iOS to Android and Windows, developers can leverage cloud services to create a common cross-platform backend to persist user settings, app data, broadcast notifications, run jobs, etc. This session provide...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists will discuss how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations m...
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable o...
ProfitBricks has launched its new DevOps Central and REST API, along with support for three multi-cloud libraries and a Python SDK. This, combined with its already existing SOAP API and its new RESTful API, moves ProfitBricks into a position to better serve the DevOps community and provide the ability to automate cloud infrastructure in a multi-cloud world. Following this momentum, ProfitBricks has also introduced several libraries that enable developers to use their favorite language to code ...
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) ap...
SYS-CON Events announced today that Vicom Computer Services, Inc., a provider of technology and service solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. They are located at booth #427. Vicom Computer Services, Inc. is a progressive leader in the technology industry for over 30 years. Headquartered in the NY Metropolitan area. Vicom provides products and services based on today’s requirements...
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at 16th Cloud Expo, Haseeb Budhani, CEO and Co-founder of Soha, will share five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the frict...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding bu...
What exactly is a cognitive application? In her session at 16th Cloud Expo, Ashley Hathaway, Product Manager at IBM Watson, will look at the services being offered by the IBM Watson Developer Cloud and what that means for developers and Big Data. She'll explore how IBM Watson and its partnerships will continue to grow and help define what it means to be a cognitive service, as well as take a look at the offerings on Bluemix. She will also check out how Watson and the Alchemy API team up to off...
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquir...
SYS-CON Media announced today that John Treadway’s blog has exceeded 475,000 page views. John Treadway, Vice President at Cloud Technology Partners, has surpassed 475,000 page views on the SYS-CON family of online magazines, which includes Cloud Computing Journal, Internet of Things Journal, Big Data Journal, Microservices Journal, and several others. His blog home page at SYS-CON can be found at JohnTreadway.SYS-CON.com.
With IoT exploding, massive data will transform businesses with opportunities to monetize almost anything that can be measured. In this C-Level Roundtable Discussion at @ThingsExpo, Brendan O’Brien, Aria Systems Co-founder and Chief Evangelist, will lead an expert panel of consultants, thought leaders and practitioners who will look at these new monetization trends, discuss the implications, and detail lessons learned from their collective experience. Finally, the panel will point the way forw...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
SYS-CON Events announced today that the DevOps Institute has been named “Association Sponsor” of SYS-CON's DevOps Summit, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. The DevOps Institute provides enterprise level training and certification. Working with thought leaders from the DevOps community, the IT Service Management field and the IT training market, the DevOps Institute is setting the standard in quality for DevOps education and training.
Top Stories for Cloud Expo 2012 East

In this CTO Power Panel at the 10th International Cloud Expo, moderated by Cloud Expo Conference Chair Jeremy Geelan, Vineet Tyagi; Head of Impetus Labs at Impetus Technologies; Darryl Brown, CMO at Appcore; Govind Rangasamy, Director of Product Management at Eucalyptus Systems; Frank Martinez, CTO of ServiceMesh; Wayne Ariola, VP of Strategy and Corporate Development at Parasoft; Bob Wicklund, Enterprise Solution Architect for McAfee Cloud and Content Security; and Ken Guiberson, CTO at EffectiveUI discussed such topics as which do you think is the most important cloud computing standard still to tackle and who should and shouldn't be using a PaaS product today, and why? ... (more)

Best Recent Articles on Cloud Computing & Big Data Topics
As we enter a new year, it is time to look back over the past year and resolve to improve upon it. In 2014, we will see more service providers resolve to add more personalization in enterprise technology. Below are seven predictions about what will drive this trend toward personalization.
IT organizations face a growing demand for faster innovation and new applications to support emerging opportunities in social, mobile, growth markets, Big Data analytics, mergers and acquisitions, strategic partnerships, and more. This is great news because it shows that IT continues to be a key stakeholder in delivering business service innovation. However, it also means that IT must deliver new innovation despite flat budgets, while maintaining existing services that grow more complex every day.
Cloud computing is transforming the way businesses think about and leverage technology. As a result, the general understanding of cloud computing has come a long way in a short time. However, there are still many misconceptions about what cloud computing is and what it can do for businesses that adopt this game-changing computing model. In this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan, Rex Wang, Vice President of Product Marketing at Oracle, discusses and dispels some of the common myths about cloud computing that still exist today.
Despite the economy, cloud computing is doing well. Gartner estimates the cloud market will double by 2016 to $206 billion. The time for dabbling in the cloud is over! The 14th International Cloud Expo, co-located with 5th International Big Data Expo and 3rd International SDN Expo, to be held June 10-12, 2014, at the Javits Center in New York City, N.Y. announces that its Call for Papers is now open. Topics include all aspects of providing or using massively scalable IT-related capabilities as a service using Internet technologies (see suggested topics below). Cloud computing helps IT cut infrastructure costs while adding new features and services to grow core businesses. Clouds can help grow margins as costs are cut back but service offerings are expanded. Help plant your flag in the fast-expanding business opportunity that is The Cloud, Big Data and Software-Defined Networking: submit your speaking proposal today!
What do you get when you combine Big Data technologies….like Pig and Hive? A flying pig? No, you get a “Logical Data Warehouse.” In 2012, Infochimps (now CSC) leveraged its early use of stream processing, NoSQLs, and Hadoop to create a design pattern which combined real-time, ad-hoc, and batch analytics. This concept of combining the best-in-breed Big Data technologies will continue to advance across the industry until the entire legacy (and proprietary) data infrastructure stack will be replaced with a new (and open) one.
While unprecedented technological advances have been made in healthcare in areas such as genomics, digital imaging and Health Information Systems, access to this information has been not been easy for both the healthcare provider and the patient themselves. Regulatory compliance and controls, information lock-in in proprietary Electronic Health Record systems and security concerns have made it difficult to share data across health care providers.
Cloud Expo, Inc. has announced today that Vanessa Alvarez has been named conference chair of Cloud Expo® 2014. 14th International Cloud Expo will take place on June 10-12, 2014, at the Javits Center in New York City, New York, and 15th International Cloud Expo® will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
12th International Cloud Expo, held on June 10–13, 2013 at the Javits Center in New York City, featured four content-packed days with a rich array of sessions about the business and technical value of cloud computing led by exceptional speakers from every sector of the cloud computing ecosystem. The Cloud Expo series is the fastest-growing Enterprise IT event in the past 10 years, devoted to every aspect of delivering massively scalable enterprise IT as a service.
Ulitzer.com announced "the World's 30 most influential Cloud bloggers," who collectively generated more than 24 million Ulitzer page views. Ulitzer's annual "most influential Cloud bloggers" list was announced at Cloud Expo, which drew more delegates than all other Cloud-related events put together worldwide. "The world's 50 most influential Cloud bloggers 2010" list will be announced at the Cloud Expo 2010 East, which will take place April 19-21, 2010, at the Jacob Javitz Convention Center, in New York City, with more than 5,000 expected to attend.
It's a simple fact that the better sales reps understand their prospects' intentions, preferences and pain points during calls, the more business they'll close. Each day, as your prospects interact with websites and social media platforms, their behavioral data profile is expanding. It's now possible to gain unprecedented insight into prospects' content preferences, product needs and budget. We hear a lot about how valuable Big Data is to sales and marketing teams. But data itself is only valuable when it's part of a bigger story, made visible in the right context.
Cloud Expo, Inc. has announced today that Larry Carvalho has been named Tech Chair of Cloud Expo® 2014. 14th International Cloud Expo will take place on June 10-12, 2014, at the Javits Center in New York City, New York, and 15th International Cloud Expo® will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Everyone talks about a cloud-first or mobile-first strategy. It's the trend du jour, and for good reason as these innovative technologies have revolutionized an industry and made savvy companies a lot of money. But consider for a minute what's emerging with the Age of Context and the Internet of Things. Devices, interfaces, everyday objects are becoming endowed with computing smarts. This is creating an unprecedented focus on the Application Programming Interface (API) as developers seek to connect these devices and interfaces to create new supporting services and hybrids. I call this trend the move toward an API-first business model and strategy.
We live in a world that requires us to compete on our differential use of time and information, yet only a fraction of information workers today have access to the analytical capabilities they need to make better decisions. Now, with the advent of a new generation of embedded business intelligence (BI) platforms, cloud developers are disrupting the world of analytics. They are using these new BI platforms to inject more intelligence into the applications business people use every day. As a result, data-driven decision-making is finally on track to become the rule, not the exception.
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[June 11-14, 2012]

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Introducing Big Data Expo
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There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Get a jump on that rapidly evolving trend at Big Data Expo, which we are introducing in June at
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Testimonials
Cloud Expo was a fantastic event for CSS Corp - we easily exceeded our objectives for engaging with clients and prospects."
AHMAR ABBAS
SVP, Global Infrastructure Management, CSS Corp.
 
With our launch at Cloud Expo, we successfully transformed the company from a relatively unknown European player into the dominant player in the market. Our competitors were taken by surprise and just blown away. We got a huge number of really high quality leads..."
PETE MALCOLM
CEO, Abiquo
 
We were extremely pleased with Cloud Expo this year - I’d say it exceeded expectations all around. This is the same info we got from partners who attended as well. Nice job!"
MARY BASS
Director of Marketing, UnivaUD
 
Cloud Expo helps focus the debate on the critical issues at hand in effect connecting main street with the next frontier."

GREG O’CONNOR
President & CEO, Appzero


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@CloudExpo Blogs
Developers working with WebRTC can now build native applications for Android, archive and playback live video communications within their application, and take advantage of a range of enterprise-grade quality-enhancing features, all thanks to four new developments from TokBox which launched today. OpenTok Archiving & Playback, released today into beta, allows developers to simply add video stream recording for their live video chat applications, save the conversation into a single H.264/AAC MP4 file, and download or stream it through the player of their choice. The Android SDK for WebRTC for...
Even though Apple and Microsoft haven’t commented on the new open source technology which delivers high quality audio and video capabilities to desktop and mobile browsers, major carriers such as AT&T and Telefónica, leading infrastructure providers like Alcatel-Lucent and Ericsson and new WebRTC application providers in likes of Teledini and NetDev are driving the technology forward. Research analyst, Sabir Rafiq comments, “WebRTC brings many opportunities; ABI Research believes major trends will start to form within the enterprise market with WebRTC. Companies will be willing to implement t...
2015 is the 10th birthday of Ruby on Rails (or simply called Rails), the popular open source web application framework that uses the Ruby programming language. Ever since Rails burst on the scene a decade ago it has continued to scale up as an elegant way to build dynamic websites quickly and efficiently. Rails has garnered a strong following, especially among tech startups. In fact, some of the best known firms out there are using the framework to build their sites. Examples of elegant sites built on Rails are Groupon, Airbnb, and Bloomberg.
iot clipping”Things” and the applications/services that support them are changing the way we live. Wearables in the sports and health sectors will grow to nearly 170 million devices by 2017 — an annual growth rate of 41 percent. Specific to the enterprise, if you thought the Bring Your Own Device (BYOD) craze was a headache, just wait until button cameras, smart watches, fitness trackers, and connected glasses are a daily occurrence in the office. Workplace wearables will be a huge challenge in the coming years as more devices, clothing and pretty much any ‘thing’ with a chip or sensor become ...
Ariba today announced innovations to its cloud-based applications and global business network designed to deliver a personal, contextual and increasingly mobile-first user experience for business applications consumers. Among the announcements are a newly designed user interface (UI) and a mobile app based on the SAP Fiori approach, both due to be available this summer, for Ariba's core procurement, spend management, and other line of business apps. Ariba, an SAP company, made the announcements here at the Ariba LIVE conference in Las Vegas. "This gives us a cleaner approach, more tiles, and...
Log data provides the most granular view into what is happening across your systems, applications, and end users. Logs can show you where the issues are in real-time, and provide a historical trending view over time. Logs give you the whole picture. Today, everything must be faster. Faster releases; faster and larger backlogs; faster complaints; faster bugs. The speed and performance of the modern software delivery pipeline brings a new set of challenges. How do you keep up? There really is only one option - automation and measurement. You need a method for automatically collecting data abou...
For most C-level executives (and most of the rest of the planet too), the concept of ‘risk’ is generally first perceived as a negative. The notion of risk as a business positive (or a ‘business enabler’ even) is fanciful, flaky and fraught with fallibility – isn’t it? This proposition is not as feeble as it sounds and there are a number of reasons why this is so. First, let’s be essentially mathematical about this for a minute. If John Maynard Keynes, Milton Friedman, Adam Smith or (insert your favorite economics guru here) have taught us anything, it is that business should be about measure...
You would have to be living under a rock not to notice that everything’s going to the clouds, not the dogs. The cloud industry has continued to demonstrate its “sky-high” potential as intellectual property (IP) rights are becoming important in preserving competitive edges, and sky is the only limit. Is it? While intellectual property rights remain important to protect many hard-earned innovations, the news from the patent lawyers has not been as cheery. The Supreme Court’s June 2014 decision in Alice Corp. v. CLS Bank and its aftershocks rocked the tech community with the fear of declaring p...
Community is an area of great interest to me. As the evangelist for VictorOps, I’m tapped with many challenges and responsibilities. Not only do I try to provide useful guidance and feedback regarding VictorOps and DevOps best practices, but also bring together customers and partners with shared interest and excitement for what we are building to make on-call suck less. If there is a group in which one could model how to build a great community after, it’s Chef and this year’s ChefConf is a testament to that.
Change becomes the central principle of today’s enterprises, and thus business agility becomes the most important characteristic our organizations must exhibit. Agile Architecture lays out a best practice approach for achieving this agility – and thus drives and coordinates the other revolutions, as both digital and DevOps are about being able to deal with change better as well.
IBM recently boosted its support for its IoT Foundation Servic e by setting up a dedicated IoT business practice with funds totaling $3B. This will bring together clients, partners and stake holders to integrate dispersed sources, sensors, devices, business operations to glean real-time intelligence. This IoT ecosystem partnership will include The Weather Company that provides a strong bearing on anything related to weather on business.
Just to be clear, no enterprise, no matter how large, has all the capabilities in house to bring a complex IoT product or service to market without some outside help along the way. Take Nexia, an IoT service for running your connected home. Creating this offering required a number of specialized disciplines in areas such as device design, electronics, digital systems, application integration and ergonomics, to name just a few.
IDG Enterprise’s 2015 Big Data and Analytics survey shows that the number of organizations with deployed/implemented data-driven projects has increased by 125% over the past year. The momentum continues to build. Big Data as a concept is characterized by 3Vs: Volume, Velocity, and Variety. Big Data implies a huge amount of data. Due to the sheer size, Big Data tends to be clumsy. The dominating implementation solution is Hadoop, which is batch based. Not just a handful of companies in the market merely collect lots of data with noise blindly, but they don't know how to cleanse it, let alone...
The healthcare world is often overwhelming, and as a first time HIMSS exhibitor we were amazed at the scale and complexity of the event, not to mention the number of “cloud” providers who didn’t actually offer cloud services.

The frenzy of activity at HIMSS15 was a fitting reflection of the overwhelming nature of the healthcare system. Fortunately, we got better and better at navigating the show as the conference progressed, made great connections and left with significant promise for building new relationships in the industry.

The mammoth size and scope of the show serves as a ...

The biggest, and possibly the most hated buzzwords to happen to IT in the last 10 years have been… Cloud, Internet of Things, and drumroll… Big Data (featuring its ugly stepchild the Data Lake). And over the past 10+ years, I’ve had the job of explaining these “things” to people (many of whom are not technical). Nobody likes new buzzwords – at least not the kind of people I like. But if they become understood, and validated, people start to understand why they’re legitimately needed. And this is the year, 2015, when Data Lake earns its keep.
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Past SYS-CON Events
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    GovIT Expo
govitexpo.com
 
    Cloud Expo Europe
cloudexpoeurope2009.sys-con.com
 

Cloud Expo 2011 Allstar Conference Faculty

S.F.S.
Dell

Singer
NRO

Pereyra
Oracle

Ryan
OpSource

Butte
PwC

Leone
Oracle

Riley
AWS

Varia
AWS

Lye
Oracle

O'Connor
AppZero

Crandell
RightScale

Nucci
Dell Boomi

Hillier
CiRBA

Morrison
Layer 7 Tech

Robbins
NYT

Schwarz
Oracle

What The Enterprise IT World Says About Cloud Expo
 
"We had extremely positive feedback from both customers and prospects that attended the show and saw live demos of NaviSite's enterprise cloud based services."
  –William Toll
Sr. Director, Marketing & Strategic Alliances
Navisite
 


 
"More and better leads than ever expected! I have 4-6 follow ups personally."
  –Richard Wellner
Chief Scientist
Univa UD
 


 
"Good crowd, good questions. The event looked very successful."
  –Simon Crosby
CTO
Citrix Systems
 


 
"It's the largest cloud computing conference I've ever seen."
  –David Linthicum
CTO
Brick Group