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Cloud Computing Service Models
A look at the three different service models for cloud computing as defined by NIST

In this post I will look at the three different service models for cloud computing as defined by NIST. More specifically I will look at the management and operations overhead for each one of the models and compare it to the traditional on-premise model.

Traditional Model

Let's look at how things have been done in the past. Traditionally enterprises have been responsible for managing their own IT infrastructure as well as the software stack that runs their applications. For small companies that meant hiring polyglot employees with wide range of skills varying from low level networking to high level application support. For larger ones, that can afford more staff, it meant creating specialized teams responsible for only networking infrastructure, or only storage or servers and virtualization. However for lot of those enterprises the core business has never been managing IT infrastructure - the only thing they are interested in is to manage their line-of-business (LOB) apps.

Cloud Service Models

Here are just some of the tasks IT teams enterprises have been required to do in the past:

  • Build racks with servers and wire them into the network
  • Build storage arrays and wire them into the network
  • Configure routers
  • Configure firewalls and DMZ zones
  • Install operating system software on the servers
  • Create virtual machines (if virtualization is utilized)
  • Install operating system software on the virtual machines
  • Install databases, set up replication and backups
  • Install middleware used for hosting the application code
  • Patch and update operating system software
  • Patch and update databases
  • Patch and update middleware
  • Patch and update runtime
  • Install application software
  • Patch and update application software

Although long this is by no mean the complete list of tasks that IT personnel has been responsible for. From the list above only the last two (install application software and update application software) have been essential to the core business of the enterprise. In addition to the IT operational costs (OpEx) enterprises also incurred significant capital expenditures (CapEx) used to procure the necessary hardware.

More than a decade ago hosting providers recognized the need to help businesses with those tasks and allowed them to outsource the build-up of infrastructure, and concentrate on just managing their applications. Although hosting providers helped enterprises with OpEx and CapEx they still lacked some of the essential cloud characteristics like on-demand self-service, rapid elasticity and measured service as outlined in Essential Cloud Computing Characteristics.

Infrastructure-as-a-Service (IaaS) Model
IaaS model was the first model that complies with NIST cloud computing characteristics. In essence it offers cloud computing environment consisting of virtual machines. It offers self-service portal where you can on-demand start a virtual machine with preferred operating system, it is broadly accessible, elastic (you can easily start identical virtual machine or shut down exiting one), it uses pool of virtual machines that are collocated on common hardware, and at the end it measures your usage of those virtual machines.

If you look at the picture above you will see that the IaaS model provides automation in the lower layers (up to the virtualization layer) of the application stack. What that means is that tasks like starting the virtual machine, adding it to the network, configuring the routing and the firewalls and attaching storage to it is automatically done by the automation software. The vendor that provides the service is also responsible for managing any hardware failures and service the underlying hardware.

As you have already noticed the IaaS model provides cloud services up to the virtualization layer of the application stack. However as a consumer of the IaaS service you are still responsible for managing the virtual machine. Hence you are still responsible for patching and updating the operating system on the VM, installing and maintaining any databases or middleware that your application uses in addition to maintaining your actual application.

IaaS is very similar to the traditional hosting model with the added benefits of self-service, elasticity and metering.

Platform-as-a-Service (PaaS) Model
With PaaS you have much less things to worry about. As you can see from the picture the whole stack needed for your application is managed by the vendor. Your only responsibilities are your application and the data your application uses. In addition to the tasks managed in IaaS case the vendor (or in the case of private PaaS the platform owner) is also responsible for patching and updating the operating system, installing and maintaining the middleware as well as the runtime your application uses.

One important thing that you need to be aware of when using PaaS is that the automatic updates the vendor does may sometimes have negative impact on your application. Why is that? Very often OS and middleware vendors do incompatible changes between versions of their software. If your application depends on any underlying OS and middleware functionality it may break between platform updates. And because you are not in control of those updates you may end up with your application being down.

The premise of PaaS though is not only to offer maintenance free application stack but also additional services that you can utilize in your application. Very often PaaS providers are exposing middleware and databases as services and abstract the connectivity to those through APIs in order to free up developers from the need to locate the actual systems. Additional services can be authentication and authorization, video encoding, location based services etc. Using the PaaS services will allow you to abstract your applications from the underlying stack and as long as the APIs are kept intact it will be protected from failures between platform updates.

Software-as-a-Service (SaaS) Model
SaaS is the model with the highest abstraction and offers the most maintenance free option. As a SaaS consumer you are just using the software offered by the vendor. As depicted on the picture the whole stack is maintained by the vendor. This includes also updates for the application as well as application data management. SaaS model is very similar to the off-the-shelf software model where you go and buy the CD, install the software and start using it.

Traditionally one of the hardest problems application developers had to deal with was the data migration between different versions. SaaS vendors are also responsible for migrating your data and keeping it consistent. Similar to the off-the-shelf software model you can rely that you can access and read your data once you upgrade to a new version.

The SaaS model is the most resource-efficient model because it utilizes application multi-tenancy. What this means is that the same application instance handles multiple user-organizations. This is good for both the vendor and the customer because better resource utilization brings the maintenance costs down and hence the price for the services down. On the other side though tenant data is comingled and there is the security risk of one tenant accidentally getting access to another tenant's data.

Although not exhaustive the cloud computing service models explanation above should be enough to kick-start your initial discussion about your cloud strategy.

Read the original blog entry...

About Toddy Mladenov

Toddy Mladenov has more than 15 years experience in software development and technology consulting at companies like Microsoft, SAP and 3Com. Currently he is a CTO of Agitare Technologies, Inc. - a boutique consulting company that specializes in Cloud Computing and Big Data Solutions. Before Agitare Tech Toddy spent few years with PaaS startup Apprenda and more than six years working on Microsft's cloud computing platform Windows Azure, Windows Client and MSN/Windows Live. During his career at Microsoft he managed different aspects of the software development process for Windows Azure and Windows Services. He also evangelized Microsoft cloud services among open source communities like PHP and Java. In the past he developed enterprise software for German's software giant SAP and several startups in Europe, and managed the technical sales for 3Com in the Balkan region.

With his broad industry experience, international background and end-user point of view Toddy has an unique approach towards technology. He believes that technology should be develop to improve people's lives and is eager to share his knowledge in topics like cloud computing, mobile and web development.



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Cloud Expo - Cloud Looms Large on SYS-CON.TV


Cloud Expo 2013 East Opening Keynote by IBM
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In the old world of IT, if you didn't have hardware capacity or the budget to buy more, your project was dead in the water. Budget constraints can leave some of the best, most creative and most ingenious innovations on the cutting room floor. It's a true dilemma for developers and innovators – why spend the time creating, when a project could be abandoned in a blink? That was the old world. In the new world of IT, developers rule. They have access to resources they can spin up instantly. A hybrid cloud ignites innovation and empowers developers to focus on what they need. A hybrid cloud blends the best of all worlds, public cloud, private cloud and dedicated servers to fit the needs of developers and offer the ideal environment for each app and workload without the constraints of a one-size-fits-all cloud.

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Top Stories for Cloud Expo 2012 East

In this "Cloud Trends" Power Panel at the 10th International Cloud Expo, moderated by Cloud Expo Conference Chair Jeremy Geelan, Karen Padir, EVP of Products & Engineering at EnterpriseDB, and Aaron Hollobaugh, VP of Marketing & Communications at Hostway Corporation, map the hottest areas of cloud computing right now, and share real-world examples of offerings that are generating value. ... (more)

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Introducing Big Data Expo
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There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Get a jump on that rapidly evolving trend at Big Data Expo, which we are introducing in June at
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Cloud Expo was a fantastic event for CSS Corp - we easily exceeded our objectives for engaging with clients and prospects."
AHMAR ABBAS
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With our launch at Cloud Expo, we successfully transformed the company from a relatively unknown European player into the dominant player in the market. Our competitors were taken by surprise and just blown away. We got a huge number of really high quality leads..."
PETE MALCOLM
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We were extremely pleased with Cloud Expo this year - I’d say it exceeded expectations all around. This is the same info we got from partners who attended as well. Nice job!"
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@CloudExpo Blogs
At the onset of 2015 it seems that Business Intelligence software has become a nearly consensual part of any data-driven organization. Today companies large and small are realizing, more than ever, that "data is power", and that harnessing this power requires the right tools for the job. But in the near future we might see BI take another direction: Rather than companies merely purchasing dashboard reporting software for the purposes of internal usage, we'll be seeing a surge in companies looking to integrate advanced analytics and reporting into their own products. Welcome to the world of ...
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the M2M space. This really allows some room for influential individuals to create more high value inter...
The 15th International Cloud Expo and 2nd ThingsExpo finished up last week at the Santa Clara Convention Center. There were many exhibitors, many attendees, and many great sessions. Discussions were lively throughout, continuing after hours after each of the three days of the show. Here's what I learned: Hybrid cloud and multi-cloud are a reality. This may seem obvious to anyone in the industry, and it was confirmed throughout each day last week. Cloud is not going to be a ubiquitous utility anytime soon, as might have been thought a few years ago. The market for private cloud – derided...
SaaS and cloud computing continue to gain real traction in the enterprise – and that trend is sure to continue for a long time to come. But the reality is that, to date, those gaining real benefit from cloud at the enterprise level have been limited largely to isolated pockets; e.g., software development and operations teams leveraging Infrastructure and Platform as a Service (IaaS and PaaS) to slash costs and improve agility; sales teams licensing their own SaaS CRM systems; or lines of business “going rogue” and sidestepping IT by using apps like Dropbox to facilitate easier file sharing ins...
"The year ahead brings accelerated disruption, as those technologies which we spoke about last year as being emergent -- have now begun to evolve to practical application," stated Puneet Gupta, Brillio's Chief Technology Officer. "We are seeing the industry's rapid adoption of next-generation platforms and services centered on cloud, mobility, big data and the Internet of Things. As our customers continue to leverage technology for digital transformation, Brillio looks towards 2015 as the year we push the limits of where technology can go -- as a way to bridge the gap between existing and new ...
It’s that time of year when we gift and re-gift, just like this text from last year. And the perfect opportunity to re-post, re-purpose and re-use all my 2014 blog entries. If you missed any of the 96 attempts including 57 videos, here they are wrapped in one simple entry. I read somewhere that lists in blogs are good. I broke it out by month to see what was happening at the time and let's be honest, pure self promotion.
While the initial usage of the Cloud Platform was clearly for the IaaS offerings, the trend is shifting and the PaaS delivery model is gaining a lot of attention. Most of the analysts like IDC and Gartner have predicted huge growth for PaaS in the coming years. IDC predicts Platform as a Service (PaaS) and cloud storage services will be the fastest-growing categories, driven by major upticks in developer cloud services adoption and Big Data-driven solutions, respectively.
When the Tsunami of system failures paralyzes your organization from a coordinated cyber-attack, it’s too late for the CEO to think your organization can “get through this event.” It’s too late. Too many top executives and futurists are giddy about what the future holds with the “Internet of Things” and the growth of technology-based applications cutting across many, if not all, industries. Few are talking about reinforcing corporate systems as well as hardening facilities and mission critical applications to withstand cyber-sabotage and EMP attacks because few, if any, are even qualified to...
Companies in all industries have been moving some aspects of their operations away from traditional IT and data center functions to the cloud – but usually not everything. Doing so can be somewhat scary, for a myriad of reasons, especially if a company’s cloud strategy isn’t locked up, secure and ironed out ahead of time. More often than not, companies are finding their way to the hybrid cloud – commonly defined as the combination of an on-premise cloud or IT operation and a public cloud service.
The concept of Internet of Things (IoT) is not exactly new, but when it intersects with other buzzworthy technologies such as Cloud and Big Data, combined they reach fever pitch. The Internet of Things was first coined in 1999 by Kevin Ashton who co-founded the Auto-ID Center at the Massachusetts Institute of Technology (MIT), which created a global standard system for RFID and other sensors. He is given credit for the term Internet of Things to describe a system where the Internet is connected to the physical world via ubiquitous sensors. But prior to this auspicious start, we can trace the...
"Appcore has been around since January 2008. We exclusively built clouds for service providers. We've been working with CloudStack since about that same time and our software sits on top of CloudStack," stated Jeff Tegethoff, CEO of Appcore, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
'Tis the season of light. With Diwali recently concluded, we've now entered the days of the Hannukah Festival, the Advent Season, the Nativity Fast, and in the Philippines, the onset of Simbang Gabi (“Night Mass”), a series of evening services as Christmas approaches. The Yule log is also burning metaphorically if not literally throughout much of the Western world. All center on the presence of light. As we enter the new year, fireworks will be obstreperously on display throughout the world, with the global light show extending into the Chinese New Year (literally, “Spring Festival”) in Fe...
Eurostat, the statistical office of the European Union, has published the results of a survey conducted at the beginning of 2014, on ICT usage in enterprises with a special focus on the use of cloud computing services in the EU Member States. Eurostat’s “finding” centered on the “fact” that cloud computing services have been used (in 2014) by only one out of every five (19%) enterprises in the EU28.
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

Following many conversations with clients, partners and prospects, Rosslyn Analytics has published its annual predictions for data analytics in 2015.

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Past SYS-CON Events
    Cloud Expo West
cloudcomputingexpo
2011west.sys-con.com

 
    Cloud Expo East
cloudcexpo
2011east.sys-con.com

 
    Cloud Expo West
cloudcomputingexpo
2010west.sys-con.com

 
    Virtualization Expo West
virtualization
2010west.sys-con.com
    Cloud Expo Europe
cloudexpoeurope2010.
sys-con.com

 
    Cloud Expo East
cloudcomputingexpo
2010east.sys-con.com

 
    Virtualization Expo East
virtualizationconference
2010east.sys-con.com
    Cloud Expo West
cloudcomputingexpo
2009west.sys-con.com

 
    Virtualization Expo West
virtualizationconference
2009west.sys-con.com
    GovIT Expo
govitexpo.com
 
    Cloud Expo Europe
cloudexpoeurope2009.sys-con.com
 

Cloud Expo 2011 Allstar Conference Faculty

S.F.S.
Dell

Singer
NRO

Pereyra
Oracle

Ryan
OpSource

Butte
PwC

Leone
Oracle

Riley
AWS

Varia
AWS

Lye
Oracle

O'Connor
AppZero

Crandell
RightScale

Nucci
Dell Boomi

Hillier
CiRBA

Morrison
Layer 7 Tech

Robbins
NYT

Schwarz
Oracle

What The Enterprise IT World Says About Cloud Expo
 
"We had extremely positive feedback from both customers and prospects that attended the show and saw live demos of NaviSite's enterprise cloud based services."
  –William Toll
Sr. Director, Marketing & Strategic Alliances
Navisite
 


 
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  –Richard Wellner
Chief Scientist
Univa UD
 


 
"Good crowd, good questions. The event looked very successful."
  –Simon Crosby
CTO
Citrix Systems
 


 
"It's the largest cloud computing conference I've ever seen."
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CTO
Brick Group