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BYOD 2.0 – Moving Beyond MDM with F5 Mobile App Manager
BYOD 1.0 is the industry’s first attempt at solving problems related to personally owned devices in the workplace

BYOD has quickly transformed IT, offering a revolutionary way to support the mobile workforce. The first wave of BYOD featured MDM solutions that controlled the entire device. In the next wave, BYOD 2.0, control applies only to those apps necessary for business, enforcing corporate policy while maintaining personal privacy. The #F5 Mobile App Manager is a complete mobile application management platform built for BYOD 2.0.

As more smartphones, tablets, and other types of mobile devices make their way into employees’ hands, requests for corporate access from those devices are increasing, which represents a huge challenge for IT departments. Not only has IT lost the ability to fully control and manage these devices, but employees are now demanding that they be able to conduct company business from multiple personal devices. Initially resistant to the idea due to security concerns, IT teams are slowly adopting the concept, but hesitantly, still concerned about the inherent risks of allowing personal devices to access and store sensitive corporate information.

People have become very attached to their mobile devices. They customize them, surf the web, play games, watch movies, shop, and often simply manage life with these always-connected devices. The flipside of the convenience and flexibility of BYOD are the many concerns about the risks introduced to the corporate infrastructure when allowing unmanaged and potentially unsecured personal devices access to sensitive, proprietary information.  Organizations need dynamic policy enforcement to govern the way they now lock down data and applications. As with laptops, if an employee logs in to the corporate data center from a compromised mobile device, then that employee becomes as much of a risk as a hacker with direct access to the corporate data center.

Enter BYOD 1.0.

BYOD 1.0 is the industry’s first attempt at solving problems related to personally owned devices in the workplace. BYOD 1.0 consists of two primary components—mobile device management (MDM) and device-level, layer 3 VPNs. The primary goal of MDM is to manage and secure the endpoint device itself, including varying amounts of protection for data at rest on the device (which is typically limited to enabling native device encryption via configuration). The primary aim of the layer 3 VPN is to connect the device back into the corporate network, providing data-in-transit security for corporate traffic.

Both of these BYOD 1.0 components have a drawback—they are umbrellas that protect and manage the entire device, rather than zeroing in on just the enterprise data and applications on that device. Since these are usually dual-purpose (work/personal) devices, this device-wide approach causes issues for both workers and for IT.  Employees don’t like that BYOD 1.0 imposes enterprise controls over their personal devices, applications, and information. One of the most commonly cited examples is that of the employee who leaves a company and has his device wiped by the organization, losing photos of his family along with the enterprise data and applications. People are also concerned with the privacy of their personal data under a BYOD 1.0 scheme.

From an IT perspective, organizations agree—they don’t want to have to concern themselves with personal data or applications. As soon as they manage the entire device or simply connect that device to the corporate network via VPN, that personal traffic also becomes an IT problem. While BYOD 1.0 helps to enable the use of personally owned devices in the enterprise, the device-level approach certainly has its challenges. BYOD 2.0 seeks to solve these shortcomings. The shift from BYOD 1.0 to BYOD 2.0 builds on many of the concepts developed during BYOD 1.0, adding a new set of frameworks that enable IT organizations to wrap enterprise applications in a security layer.

Throughout BYOD 1.0, F5 has provided connectivity for mobile devices into enterprise networks with VPN functionality, most commonly through iOS and Android versions of the F5 BIG-IP Edge Client. This layer provides management capabilities as well as functionality such as authentication and authorization, data-at-rest security, and data-in-transit security, among others.

BYOD 2.0 builds on the BYOD 1.0 foundation but makes a substantial shift from a device-level focus to an application-level focus. BYOD 2.0 seeks to ensure that the enterprise footprint on a personally owned device is limited to the enterprise data and applications and nothing more. This means that mobile device management is supplanted by mobile application management (MAM), and device-level VPNs are replaced by application-specific VPNs. These application-specific VPNs include technology such as BIG-IP APM AppTunnels, a single secure, encrypted connection to a specific service such as Microsoft Exchange.

With this approach, workers are happier than with BYOD 1.0 because the enterprise manages and sees only the enterprise subset of the overall data and applications on the device, leaving the management of the device itself, and of personal data and applications, to the device’s owner. IT staff prefer the BYOD 2.0 approach for the same reasons—it allows them to concern themselves only with the enterprise data
and applications they need to secure, manage, and control.

BYOD 2.0 and the aforementioned application wrapping frameworks are changing the dynamic in the mobile space. By combining mobile management functionality and access functionality into a single offering, these wrappers give enterprises a mobile IT solution that extends from data and applications on the endpoint into the cloud and data center.

Introducing F5 Mobile App Manager

mam F5 Mobile App Manager (MAM) is a mobile application management and access solution that securely extends the enterprise to personal mobile devices. It manages applications and secures data while satisfying the needs of employees and enterprise IT departments. For IT, it limits the burden associated with securing and controlling personal data and mobile use. For employees, it safely separates personal data and use from corporate oversight. F5 MAM is a complete mobile application management platform offering security, management, and compliance for BYOD deployments. It is a true enterprise device, data, and information management solution that fits the needs of the mobile enterprise better than MDM solutions.  F5 MAM includes a suite of business productivity applications and capabilities to separate and secure enterprise mobile applications while providing end-to-end security.

F5 MAM Workspace
Organizations and employees both want the ability to segregate professional and personal information. F5 MAM Workspace is an innovative solution allowing enterprises to truly create a virtual enterprise workspace on a wide variety of mobile devices. With MAM Workspace, individuals can have separate sectors and associated policies for their personal and enterprise uses of a device. This enables IT to control how employees access key corporate information while ensuring that employees maintain the freedom to take full advantage of their mobile devices.  The secure MAM Workspace can be protected by a password or PIN that is independent of the device password. IT can also reset a user’s MAM Workspace password, lock down a user’s MAM Workspace, or wipe the Workspace in the event of a policy violation.

F5 MAM App Wrapper
Organizations can also add their own applications to the secure workspace. Organizations have the ability to add any application to the secure, IT-controlled environment. In addition, there is zero need to recompile to create a secure application. F5 MAM App Wrapper scans the existing code in third-party apps, identifies any security vulnerabilities, and injects new proprietary code. This wraps and secures the app for manageability and deployment.

F5 MAM Connect
Email is one of the most critical communication tools for organizations and employees alike. No email, no work.  F5 MAM Connect is a secure, wrapped personal information manager (PIM) client that integrates with Microsoft Exchange and delivers enterprise email, calendar, contacts, tasks, and notes to the employee. MAM Connect offers EAS synchronization, global address list integration, secure storage, and networking
and is fully managed via the MAM management console.

F5 MAM Browser
The F5 MAM Browser is a secure and managed browser delivered within MAM. It provides employees with a full-featured browser, separate from their personal browsers, with the control IT needs for secure browser access. It facilitates integrated blocked and safe lists without reliance on proxies, provides controls for enterprise proxy configuration, and allows administrators to push configuration via the web-based MAM portal.

Whether organizations are prepared or not, BYOD is here, and it is transforming enterprise IT. It can potentially provide organizations a significant cost savings and productivity boost, but it is not without risk. F5 provides strategic control points for mobile applications from the endpoint to the data center and to the cloud, enabling unparalleled security, performance, and agility. F5 Mobile App Manager helps organizations make the leap to BYOD or transition from controlling the entire device to simply managing corporate applications and data on the device, solving the work/personal dilemma.

With F5 Mobile App Manager, BYOD 2.0 is now a reality.

ps

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Technorati Tags: f5,byod,smartphone,mobile,mobile device,risk,research,silva,security,compliance

Connect with Peter: Connect with F5:
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About Peter Silva
Peter is an F5 evangelist for security, IoT, mobile and core. His background in theatre brings the slightly theatrical and fairly technical together to cover training, writing, speaking, along with overall product evangelism for F5. He's also produced over 350 videos and recorded over 50 audio whitepapers. After working in Professional Theatre for 10 years, Peter decided to change careers. Starting out with a small VAR selling Netopia routers and the Instant Internet box, he soon became one of the first six Internet Specialists for AT&T managing customers on the original ATT WorldNet network.

Now having his Telco background he moved to Verio to focus on access, IP security along with web hosting. After losing a deal to Exodus Communications (now Savvis) for technical reasons, the customer still wanted Peter as their local SE contact so Exodus made him an offer he couldn’t refuse. As only the third person hired in the Midwest, he helped Exodus grow from an executive suite to two enormous datacenters in the Chicago land area working with such customers as Ticketmaster, Rolling Stone, uBid, Orbitz, Best Buy and others.

Writer, speaker and Video Host, he's also been in such plays as The Glass Menagerie, All’s Well That Ends Well, Cinderella and others.

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Cloud Expo 2016 New York at the Javits Center New York was characterized by increased attendance and a new focus on operations. These were both encouraging signs for all involved in Cloud Computing and all that it touches. As Conference Chair, I work with the Cloud Expo team to structure three keynotes, numerous general sessions, and more than 150 breakout sessions along 10 tracks. Our job is to balance the state of enterprise IT today with the trends that will be commonplace tomorrow. Mobile Computing, Big Data and Analytics, the Internet of Things, Platforms and Microservices and Containe...
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The convergence of cloud, mobility, and Big Data analytics has prompted companies to innovate and produce new levels of award-winning productivity. To learn how these trend-setters create innovation value, we're joined by some finalists from the Citrix Synergy 2016 Innovation Awards Program: Olaf Romer, Head of Corporate IT and group CIO at Bâloise in Basel, Switzerland; Alan Crawford, CIO of Action for Children in London, and Craig Patterson, CEO of Patterson and Associates in San Antonio, Texas. The discussion is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions.
As good Venn diagrams always show it's the intersection areas that offer the sweet spot for trends and markets, and an especially potent one is the intersection of Cloud computing, with the blockchain and also digital identity, particularly when considered within contexts such as Digital Democracy. Given the diversity of each field alone there are multiple perspectives to this, more the start of a conversation rather than a definitive design.
Every time I call up any customer support and hear the familiar 'all our representatives are busy dealing with other customers,' that my call is very important to them and from the more technologically advanced ones that I am 'fourth in the queue and my approximate wait time is 23 minutes,' I wonder why can't they simply call me back when they are free? They already have my contact number. Some of them actually play some music while I wait - which is still better than those who actually take that opportunity to inform me about their new products.
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.
This digest provides an overview of good resources that are well worth reading. We’ll be updating this page as new content becomes available, so I suggest you bookmark it. Also, expect more digests to come on different topics that make all of our IT-hearts go boom!
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions within your organization.
In the first part of this series, we discussed the evolution of Azure IaaS and role of Azure Resource Manager. The next installment of the series explains the key differences between Azure Service Management (ASM) and Azure Resource Management (ARM) models. We will also take a look at key concepts and terminology related to ARM. ASM or ARM? One of the key tenets of cloud, especially infrastructure services, is programmability. Almost every cloud provider exposes a set of APIs to manipulate the virtual infrastructure programmatically. Even before the Cloud Computing term became a buzzword, Am...
No modern enterprise stands alone; each is dependent upon a network of trading partners to remain competitive in today’s global marketplace. But in most cases, the lack of business to business (B2B) integration is holding back efforts to evolve into a true digital business. A high-performing supply chain is essentially a dynamic digital network, and every link in the supply chain is vital for business. But, remarkably, “over 50 percent of the information exchanged among business partners is still done so manually — not automatically — via email, phone calls and faxes.”1 Many enterprises are...
Thomas Bitman of Gartner wrote a blog post last year about why OpenStack projects fail. In that article, he outlined three particular metrics which together cause 60% of OpenStack projects to fall short of expectations: Wrong people (31% of failures): a successful cloud needs commitment both from the operations team as well as from "anchor" tenants. Wrong processes (19% of failures): a successful cloud automates across silos in the software development lifecycle, not just within silos.
Right off the bat, Newman advises that we should "think of microservices as a specific approach for SOA in the same way that XP or Scrum are specific approaches for Agile Software development". These analogies are very interesting because my expectation was that microservices is a pattern. So I might infer that microservices is a set of process techniques as opposed to an architectural approach. Yet in the book, Newman clearly includes some elements of concept model and architecture as well as process and organization.
A company’s collection of online systems is like a delicate ecosystem – all components must integrate with and complement each other, and one single malfunction in any of them can bring the entire system to a screeching halt. That’s why, when monitoring and analyzing the health of your online systems, you need a broad arsenal of different tools for your different needs. In addition to a wide-angle lens that provides a snapshot of the overall health of your system, you must also have precise, scalpel-like tools that can isolate and analyze all of those different components (DNS, CDNs, intern...
This is an unusual blog for me. Usually I talk about how organizations can more effectively leverage data and analytics to power their business. However, as I conduct more Big Data Vision Workshops, I have come to realize that a big part of the success of these engagements is the ability to “listen and comprehend.” Here are some observations and tips for “listening and comprehending” more effectively. I’ve classified this as “facilitation” because I seek to “facilitate” a dialogue with the client where I can learn enough about the client’s business to help them build the right Big Data busine...
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Past SYS-CON Events
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Cloud Expo 2011 Allstar Conference Faculty

S.F.S.
Dell

Singer
NRO

Pereyra
Oracle

Ryan
OpSource

Butte
PwC

Leone
Oracle

Riley
AWS

Varia
AWS

Lye
Oracle

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AppZero

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RightScale

Nucci
Dell Boomi

Hillier
CiRBA

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Layer 7 Tech

Robbins
NYT

Schwarz
Oracle

What The Enterprise IT World Says About Cloud Expo
 
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Navisite
 


 
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Univa UD
 


 
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CTO
Citrix Systems
 


 
"It's the largest cloud computing conference I've ever seen."
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CTO
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